“I am most satisfied when I am able to turn around an irate customer, and they are thanking me at the end of the call or tweet or forum thread.” –Paul C. Then thanking you for the job you’ve done.” –Ivan Latyshev, Support Engineer “The most satisfying part comes when, after spending hours in a tough remote session, you finally fix the issue and can hear a customer getting shocked or sometimes even gasping because of the amazement they feel. I went ahead and asked the team what the most satisfying part of their job was.

Going above and beyond for the customer is truly the driving passion behind our team. Since the beginning of 2017, Parallels support team has achieved many milestones when it comes to finding a solution for our users:ĥ0,000+ Customers through Traditional Channels Meet the Amazing Parallels Desktop® for Mac Support Team:

Excellent customer service means going beyond what’s expected to delight every customer. The well-established customer support team at Parallels provides a marvelous service to our users globally.

Parallels customer support